Your privacy matters to us. This policy explains exactly what personal data XEE88 collects, why we collect it, how we use it, and the rights you hold over your information.
Important: By accessing or using the XEE88 platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should not access or continue to use the Platform. XEE88 services are strictly for persons aged 21 years and above.
XEE88 ("we", "us", "our", or "the Platform") is an internationally licensed online gaming platform accessible at xee88.cam. We are committed to protecting the privacy and personal data of all users who access or interact with our services, including Malaysian players across Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Shah Alam, and the wider country.
This Privacy Policy ("Policy") sets out in detail the personal information we collect from you, the purposes for which that information is used, how it is stored and protected, who it may be shared with, and the rights you hold in relation to your personal data. This Policy applies to all users of the XEE88 website and any associated services, features, and communications.
This Policy should be read together with our Terms & Conditions and our Responsible Gambling Policy, both of which form part of the agreement between you and XEE88.
We operate in accordance with applicable data protection principles, including purpose limitation, data minimisation, storage limitation, accuracy, integrity, and confidentiality. We do not sell your personal data to third parties under any circumstances.
For the purposes of this Privacy Policy, the following definitions shall apply:
XEE88 collects only the personal data that is necessary to provide our services, comply with legal and regulatory obligations, and maintain platform security. The categories of personal data we collect include the following:
XEE88 collects personal data through the following means:
XEE88 processes your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, contact details |
| Identity verification (KYC) and age verification (21+) | KYC documents, date of birth, selfie |
| Processing deposits and withdrawals in MYR | Financial data, payment method details |
| Enabling and recording gameplay, betting, and bonus activity | Gameplay and betting data |
| Fraud prevention and anti-money laundering compliance | All categories where relevant |
| Responsible gambling monitoring and self-exclusion enforcement | Account data, gameplay patterns, deposit limits |
| Customer support and dispute resolution | Communications data, account and transaction data |
| Platform security and abuse prevention | Technical and usage data, IP addresses |
| Sending service communications (e.g., withdrawal confirmation) | Email address, phone number |
| Improving platform performance and user experience | Anonymised technical and usage data |
| Promotional communications (where consented) | Contact details, gameplay preferences |
XEE88 will not use your personal data for any purpose other than those listed above without obtaining your prior consent, except where required by law or regulatory authority.
XEE88 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
XEE88 does not sell, rent, or trade your personal data to any third party. We may share your data with the following categories of recipients only to the extent necessary and on a need-to-know basis:
To process deposits and withdrawals, we share necessary transaction data with our integrated payment partners, which may include Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX-connected banks (Maybank, CIMB, Public Bank, Hong Leong Bank), Visa, Mastercard, and cryptocurrency processing services. These providers are contractually bound to handle your data securely and solely for payment processing purposes.
We engage licensed third-party KYC and AML screening services to verify the identity of our users and comply with our regulatory obligations. The personal data shared with these services is limited to what is required for verification purposes.
XEE88 uses third-party hosting, cloud storage, and platform infrastructure providers. These providers process data on our behalf under strict data processing agreements and are not permitted to use your data for their own purposes.
We may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where required by law, pursuant to a lawful order, or where we reasonably believe disclosure is necessary to protect the rights, property, or safety of XEE88, our users, or the public.
In the event of a merger, acquisition, corporate restructuring, or sale of all or part of XEE88's business, personal data held by us may be transferred as part of that transaction. You will be notified of any such transfer via a notice on the Platform or by email prior to the transfer taking effect.
XEE88 uses cookies and similar tracking technologies on the Platform to improve your experience, maintain session integrity, and analyse usage patterns. The types of cookies we use include the following:
Most browsers allow you to control cookie settings through their privacy or settings menus. Restricting cookies may affect the functionality of some areas of the Platform. By continuing to use the Platform without adjusting your cookie settings, you consent to our use of cookies as described above.
XEE88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the duration of your account, and for such additional period as is required to comply with our legal, regulatory, and contractual obligations.
The following indicative retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents identification of the individual concerned.
XEE88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include, but are not limited to:
While we take all reasonable steps to protect your data, no method of data transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security, and you use the Platform at your own risk in respect of matters outside our reasonable control.
💡 Your role in security: You are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. If you suspect unauthorised access, contact our support team immediately via live chat.
Subject to applicable laws, you hold the following rights in relation to your personal data held by XEE88. To exercise any of these rights, please contact our Customer Support team via live chat or at the email address provided in Section 15.
You have the right to request a copy of the personal data we hold about you, along with information about how it is processed. We will respond to such requests within a reasonable timeframe and at no charge for routine requests.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain account information directly through your account settings page on the Platform.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Please note that this right is subject to our legal and regulatory obligations to retain certain data — in particular KYC and AML records — which may take precedence over a deletion request.
In certain circumstances, you may request that we restrict the processing of your personal data — for example, while the accuracy of the data is being contested, or where you have objected to processing pending verification of our legitimate grounds.
Where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, subject to our ability to demonstrate compelling legitimate grounds that override your rights.
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent for marketing communications can be actioned by contacting Customer Support.
XEE88 is strictly an adult platform. Our services are intended solely for persons who are 21 years of age or older. We do not knowingly collect, solicit, or process personal data from persons under the age of 21.
As part of our account registration and KYC process, we require all users to confirm their date of birth and to provide valid government-issued identification verifying their age. Where XEE88 becomes aware that personal data has been collected from a person under the age of 21 without appropriate verification, we will take immediate steps to close the account, delete the associated personal data, and reverse any transactions involved.
If you believe that a person under the age of 21 has created an account on XEE88, please notify us immediately via our Customer Support team.
The XEE88 Platform may contain references or links to third-party websites or services. This Privacy Policy applies solely to data collected and processed by XEE88 through the Platform. XEE88 is not responsible for the privacy practices of any third-party websites or services, and we encourage you to review the privacy policies of any third-party sites you visit.
Third-party payment providers integrated into the Platform — such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and banking services — operate under their own privacy policies in respect of data processed directly through their own systems. Our sharing of data with such providers is limited to what is necessary to facilitate your payment transactions.
XEE88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable laws, regulatory requirements, business practices, or Platform features. Where amendments are material, we will notify registered users via email or an on-platform notification prior to the changes taking effect.
The revised Policy will be published on this page with an updated "Last Updated" date at the top. We encourage you to review this page periodically to remain informed of how we handle your personal data. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by XEE88, please contact our Data Support team through the following channels:
We aim to acknowledge all data-related requests within two (2) business days and to resolve them within thirty (30) days, or sooner where the nature of the request permits.
For responsible gambling support and self-exclusion requests, please visit our dedicated Responsible Gambling page.
XEE88 does not sell, rent, or trade your personal information to any third party — under any circumstances. Your data belongs to you.
All data transmitted between your device and the XEE88 platform is protected by SSL/TLS encryption. Your payment details and personal information are never sent in plain text.
We collect only the data that is genuinely necessary to operate your account, process your transactions, and meet our regulatory obligations. Nothing more.
Access, correct, restrict, or request deletion of your personal data at any time. Our support team is available 24/7 to handle your data rights requests promptly.
We retain data only for as long as legally required or operationally necessary. When the retention period expires, data is securely deleted or fully anonymised.
Age verification is embedded in our data collection process. We will never knowingly hold data from anyone under 21 years of age, and we delete it immediately if discovered.
Your privacy is protected, your data is secure, and your rights are respected. Join thousands of Malaysian players who trust xee88 for their online casino and sports betting experience. For players aged 21 and above only.
🔞 21+ only. Please gamble responsibly. Visit our Responsible Gambling page for support.